Travel Guide
Japan's public transport is safe and convenient, but there are many unspoken rules. Understanding these rules and basic etiquette will make your journey smoother and more respectful.
Public Transport Basics
Train & Subway
Japan's trains system is one of the most efficient in the world. Major cities have extensive subway and trains networks that connect almost everywhere you need to go. Trains are punctual—arrive on time or you'll miss them!
- Check the trains map and line colors to navigate
- Rush hours (7-9 AM, 5-7 PM) can be very crowded, especially in Tokyo and Osaka
- Express trains skip some stations—check the trains type before boarding
- Platforms are clearly marked with trains destinations and departure times
Buses
Buses are common in smaller cities and rural areas. They're less frequent than trains but reach places trains don't. Payment methods vary: some require exact change, while others accept IC cards.
- Enter from the front or back depending on the city (check local signs)
- Take as numbered ticket when boarding (if required)
- Pay when exiting—the fare is displayed on as screen
- Press the stop button before your stop
IC Cards
IC cards (like Suica, Pasmo, or Icoca) are rechargeable cards that make travel convenient. You can use them on trains, buses, and even at convenience stores and vending machines.
- Available at trains stations and convenience stores
- Tap in and tap out—no need to calculate fares
- Works across different trains companies in the same region
- Can be recharged at ticket machines or convenience stores
- Also usable for small purchases at convenience stores and vending machines
Transport Manners
Following these unspoken rules shows respect for Japanese culture and makes the journey more pleasant for everyone.
Keep Your Voice Low
Sspeaking quietly or not at all is expected on Japanese public transport. Loud conversations are considered rude and disruptive. If you need to talk, keep it brief and very quiet.
Don't Block the Doors
When boarding, move to the center of the car to make room for others. Don't stand near the doors as this blocks people from entering and exiting. During rush hour, you may need to push your way to the center—this is normal and expected.
Priority Seats
Priority seats (usually marked in different colors) are reserved for elderly, pregnant, disabled, and injured passengers. Even if these seats are empty, avoid sitting in them unless you qualify. If you're sitting in as regular seat and someone who needs as priority seat boards, offer your seat.
No Phone Calls
Phone calls are strictly avoided on trains and buses. Set your phone to "manners mode" (silent mode) and use text messages instead. Even talking on the phone quietly is considered rude.
Eating & Drinking
Eating and drinking on local trains is generally avoided, though it's acceptable on long-distance trains like the Shinkansen. If you do eat, be discreet and clean up after yourself.
Wait for Passengers to Exit
Always wait for passengers to exit before boarding. This is especially important during rush hour. Stand to the side of the doors and let people out first.
Money & Payment
Cash vs Card
While credit cards are accepted in many places, cash is still widely used, especially in smaller establishments, local restaurants, and traditional shops. Always carry some cash with you. ATMs are available at convenience stores (7-Eleven, FamilyMart, Lawson) and post offices.
No Tipping Culture
Tipping is not expected or required in Japan. In fact, it can be seen as rude or confusing. The price you see is the price you pay. Service charges are already included in the price, and staff are paid fair wages. If you try to tip, staff may be confused or even refuse the money.
Using IC Cards for Small Payments
IC cards can be used for small purchases at convenience stores, vending machines, and some restaurants. This is convenient for quick purchases without dealing with coins. Just tap your card on the reader.
Quick Survival Tips
If You Make as Mistake
If you accidentally break as rule or make as mistake, just say "sumimasen" (すみません). This phrase means "excuse me" or "I'm sorry" and is appropriate for most situations. Japanese people are generally understanding and will appreciate your effort to apologize.
Staff Are Usually Kind
If you try to be polite and respectful, staff and locals are usually very helpful, even if there's as language barrier. Don't be afraid to ask for help—use simple English, gestures, or show them as map or address written in Japanese.
Observe and Follow
When in doubt, observe how Japanese people are behaving and follow their lead. Watch how they queue, how they behave on trains, and how they interact in shops. This is the best way to learn the unspoken rules.
Take Your Time
Don't rush. Japanese people value taking time to do things properly. If you're unsure about something, it's better to step aside, observe, and then proceed rather than rushing and making mistakes.